Cookies

We do use cookies to help provide a website that is informative and enjoyable to use. Cookies are small files that are found in your computer’s internet browser and are beneficial. These small files allow our website to recognise you. You should not be concerned about our use of cookies as our website does not contain any advertising from other organisations so allowing us to ensure your privacy is respected. You can apply settings to your computer to stop it accepting cookies but this may affect your ability to use the internet and to get the best from it.

Information gained from the use of our website

By your use of our website we will be able to get information about that usage.

This allows us to:

• Administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• Improve our website to ensure that content is presented in the most effective manner for you and for your computer;
• Allow you to participate in interactive features of our service, when you choose to do so;
• As part of our efforts to keep our website safe and secure;
• Measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.

Google Analytics

Our website uses Google Analytics which allows us to analyze data and so help us improve the experience for our website visitors. Google Analytics uses cookies which generate information about your use of our site. These small files are transmitted to Google and the information contained in them is stored on their servers. It is important to understand that these will not contain any personal information about you save for your IP address which Google will not associate with any other data held by them. Your use of our website means that you consent to the use of this data for this purpose and if you have any concerns you should refer to Google’s own Advertising Privacy Notice https://www.google.com/privacy/ads/

Disclosing personal information to third parties

We do not disclose any personal information about you which is gained from your use of our website to third parties. We might from time to time provide information of a general nature such as when we report on the number of people who have visited our website but this will not include any information of a personal nature.

Where we may store your information

The data that we collect from you will be held in secure servers owned and managed by Shams & Williams Ltd. By submitting your personal data, you agree to this transfer, storing or processing. Shams Williams Solicitors will do everything reasonably necessary to ensure that your data is treated and held securely and in accordance with this privacy notice.

Your rights

The Data Protection Act and the General Data Protection Regulation which comes into force on the 28 May 2018 provides you with a number of rights. These include:
• Requesting a copy of the personal information we hold about you. We require you to prove your identity with two pieces of approved identification. Please address requests to the data protection officer Please provide as much information as possible about the nature of your contact with us to help us locate your records. This request is free of charge unless the request is manifestly unfounded or excessive.
• Having any inaccuracies in your data corrected. If you would like to update the details we hold about you, please contact our data protection officer at the email address above.
• Requesting that we delete your personal data so it is erased from our records.
• Having the data we hold about you transferred to another organisation.
• Objecting to certain types of processing such as direct marketing.
• Objecting to automated processing, including profiling. If you wish to exercise any of these rights please contact the data protection officer at the email address above

Enquiries or complaints

If you have a complaint to make about the processing of your data through our website then you must contact the firm’s data protection officer at the email address above.

Changes to this notice

We may change this privacy notice from time to time. If we make any significant changes in the way we treat your personal information we will take reasonable steps to draw your attention to this.